Privacy policy

SMS / MOBILE MARKETING POLICY

By proceeding, you agree to our Privacy Policy and consent to receive recurring SMS/texts for order confirmations, exclusive offers, and early access to new products. Consent is not required to complete a purchase. You can unsubscribe at any time by replying STOP. Standard message and data rates may apply.

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Company Name (DBA PuppyPad)

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect:

  • Pages or products you view

  • Websites or search terms that referred you

  • How you interact with the Site

We call this Device Information.

When you make a purchase, we collect Order Information, including your name, billing/shipping address, payment info, email, and phone number.

“Personal Information” means both Device and Order Information.

How We Use Your Information

We use Order Information to:

  • Fulfil orders (payments, shipping, confirmations)

  • Communicate with you

  • Screen for fraud or risks

  • Provide marketing/advertising when aligned with your preferences

We use Device Information to:

  • Screen for fraud (especially IP addresses)

  • Improve our Site and marketing performance

We may also process your IP for currency conversion and store it in a temporary cookie.

Text Marketing & Notifications

By subscribing, you agree to receive recurring automated text messages (e.g., order updates, abandoned cart reminders, marketing offers). Consent is not a purchase condition. Reply STOP to unsubscribe, HELP for help. Msg/data rates may apply.

Your data (phone, name, purchase info) may be shared with SMSBump Inc. (EU company, Sofia, Bulgaria) for targeted text marketing.

Sharing Your Information

We share your data with:

We may also share data for legal compliance (e.g., subpoenas).

Behavioural Advertising

We use your information for targeted ads. You can opt out via:

Do Not Track

We do not change our practices in response to Do Not Track signals.

Your Rights

If you are in the EU/EEA, you can request access, correction, or deletion of your data. Data may be transferred outside Europe, including to the U.S.

Data Retention

We keep Order Information unless you request deletion.

Changes

We may update this policy from time to time for operational, legal, or regulatory reasons.